Such incredible fond memories of Nan. Always smiling even through the challenging times. When I think back to the days when she supported the application around Study Abroad students – she regarded every one of them as a precious individuals and offered a really personal bespoke communication with them. Incredibly respectful of everyone. Genuinely had time for everyone. Nan brightened up the office and will leave us with a heavy heart for a long time. I think of her swimming with dolphins – I loved those holiday photos. Linsey